Privacy Policy for JetIntel WhatsApp Service
Effective Date: July 14, 2025
1. Introduction
This Privacy Policy describes how JetIntel ("we," "our," or "us") collects, uses, and protects your information when you use our WhatsApp-based aircraft information service (the "Service").
2. Information We Collect
2.1 Information You Provide
•Phone Number: Your WhatsApp phone number when you contact our service
•Messages: Text messages you send to our WhatsApp business account
•Search Queries: Aircraft models, registration numbers, or other search terms you request
2.2 Automatically Collected Information
•Message Timestamps: When you send messages to our service
•Service Usage: Frequency and types of searches performed
•Technical Data: Message delivery status and read receipts (if enabled)
3. How We Use Your Information
We use your information to:
•Provide Aircraft Information: Search and deliver aircraft specifications, pricing, and availability
•Improve Service Quality: Analyze usage patterns to enhance our responses
•Customer Support: Respond to your inquiries and resolve issues
•Service Operations: Maintain and operate the WhatsApp service
4. Information Sharing
4.1 Third-Party Services
•JetIntel.Online: We access aircraft data from JetIntel.Online to fulfill your requests
•WhatsApp/Meta: Your messages are transmitted through WhatsApp's platform
•Hosting Services: Our service is hosted on secure cloud infrastructure
4.2 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Storage and Security
•Encryption: All communications are encrypted through WhatsApp's end-to-end encryption
•Secure Storage: Your data is stored on secure servers with industry-standard protection
•Access Controls: Only authorized personnel have access to user data
•Data Retention: We retain message logs for 30 days for service improvement purposes
6. Your Rights
You have the right to:
•Access: Request information about data we have collected about you
•Deletion: Request deletion of your personal information
•Correction: Request correction of inaccurate information
•Opt-Out: Stop using the service at any time by blocking our WhatsApp number
7. Data Retention
•Message History: Deleted after 30 days
•Search Logs: Anonymized and retained for 1 year for service improvement
•Contact Information: Retained until you request deletion or block our service
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our WhatsApp service or website.
11. Contact Information
For privacy-related questions or requests, contact us:
•WhatsApp: [Your WhatsApp Business Number]
•Email: [Your Contact Email]
•Website: https://www.jetintel.online
12. Compliance
This Privacy Policy complies with:
•WhatsApp Business API Terms
•General Data Protection Regulation (GDPR)
•California Consumer Privacy Act (CCPA)
•Other applicable privacy laws
Note: This service is provided in connection with JetIntel.Online. Please also review JetIntel.Online's privacy policy for information about how they handle aircraft data.